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One system for hospitality, retail and services

AI-Powered Operating
System for Modern Hospitality

Point of sale, bookings, stock, staff, loyalty and marketing in one platform, with NUA Agent handling the admin between them.

nua.app / command-center
live
Revenue
$11,002
Covers
84
AOV
$16.36
Avg. wait
6m 12s
Today vs last week
+0.0%
▲ trending
NUATHINKING

Detected 3 VIPs arriving in 18m. Reassigning table 12 to bar lounge. Comp dessert ready.

Auto-executed
Voice POS

"Add two cappuccinos to table 7"

Reservations36 / 42 tables
Loyalty
8,412
Members · +124 today

Illustrative of the businesses NUA is built for*

LumièreSaltgrassHojo & CoMaru BistroNorth CommonOaklaneRivièreElfresco CafeCafe NUAAlphington Social

*Illustrative business names for evaluation purposes, not customers.

One system, everything connected

Eighteen modules,
five jobs to do.

Nobody arrives wanting a rostering module. They arrive wanting the right people on tonight. Every module below is one login, one bill and one set of numbers.

Serve

Get the order to the people making it, in the right order.

Grow

Turn a first visit into a second one.

Know

See what happened, what is coming, and what to do about it.

One platform

Every module reads the same data. A sale moves stock, updates the customer and lands in the accounts without anyone re-entering it.

How the platform fits together
And More

New on the platform.

Five recent additions built directly from what operators asked for.

New

Menu Import

Upload your existing menu, PDF, spreadsheet or photo, and NUA builds every dish, price and category automatically. No manual data entry to get started.

New

Invoice Import

Upload a supplier invoice and NUA reads it directly, updating stock and recipe costs without re-typing a single line.

New

Pantry List

A live, at-a-glance list of everything in stock, running low, or out, organised the way your kitchen actually thinks about ingredients.

New

Kitchen Timer

Set and track prep and cook timers straight from the kitchen display. No separate phone timer, no guessing how long something's been on.

New

Social Media

Turn menu items, specials and promotions into ready-to-post social content, keeping your feed active without extra work.

Meet NUA · the AI agent

Your Autonomous
Restaurant Manager.

NUA watches every signal (guests, stock, staff, margins) and acts. Suggests, approves, or auto-executes. Always with an audit trail.

  • VIP customer detection
  • Demand forecasting
  • Auto marketing campaigns
  • Inventory anomaly detection
  • AI rostering optimisation
  • Profit margin monitoring
  • Smart reorder suggestions
Explore AI Agent
NUA · live decision feed
Last 30 min
  • 09:42:12Executed

    VIP guest Sam B. re-detected (12th visit)

    → Greeting note sent to front-of-house. Comp bubbles assigned.

  • 09:38:55Approved

    Sea bass demand forecast +28% vs Friday baseline

    → Bumped purchase qty to 14kg with Supplier A (-9% vs Supplier B).

  • 09:31:08Suggested

    Inventory anomaly: wagyu sirloin trending 2.3σ above usage

    → Flagged for FOH manager. Suggested 86 menu item.

  • 09:24:41Executed

    Profit margin on Set Menu B dropped to 58% (target 65%)

    → Repriced sides +$2. Notified ops. Margin restored.

  • 09:18:02Suggested

    Roster mismatch: Saturday brunch understaffed by 1.5 FTE

    → Drafted shift swap with 2 candidates. Awaiting confirmation.

0 decisions this week94.2% auto-resolved
Voice-first operations

Run your venue
by voice.

Hands full at the pass? Just speak. NUA understands intent, context, and your menu: instantly.

● Listening
"Add two cappuccinos to table 7"
Intent classified · executing
"Add two cappuccinos to table 7""Apply 10% discount to the current bill""Show me today's bookings after 7pm""Run end of day report for Friday""86 the sea bass and comp table 4's dessert"
See it live
"Apply 10% discount to table 7"
10% Discount applied

NUA: Voice OS. Zero clicks: hands stay on the pass.

Reservations & guests

The floor,
visible & alive.

See every table, every guest, every signal. NUA flags VIPs, predicts turn-times, and steers bookings to maximise covers.

  • Table & floor plan
  • Waitlist + booking portal
  • VIP guest tagging
  • Experiences & events
  • Busy-time heatmaps
  • Auto turn-time predictions
Main dining · Friday 7:30pm
86% occupancy · est. turn 1h 42m
VIPSeatedOverdueOpenReserved
T12 seats
T24 seats
T34 seats
T46 seats
T52 seats
T64 seats
T78 seats
T84 seats
T92 seats
T106 seats
T114 seats
T124 seats
T132 seats
VIP Sam B. · party of 4 · arriving in 12m
NUA recommends T7 (south corner)
See it live
Reservations & Waitlist
Live
T1
T2
T3
T4
T5
T6
Waitlist #3 → Table 6 confirmed

NUA: Booking OS. Designed to prevent conflicting bookings.

Loyalty & revenue engine

Turn every customer
into a repeat guest.

Points, multipliers, tiers, gift cards, referrals: wired into POS, app, and NUA's marketing brain. Every dollar feeds the next visit.

Points earning + category multipliers
Redeem instantly at checkout
Membership tiers + perks ladder
Referral rewards + winback flows
See loyalty in action
NUA Loyalty · Black tier
Sam B.
0points
+1,240 this month · 12th visit
Black tier · 12,840 / 15,000+2,160 to next reward
Spend $100 → Earn 100 ptsActive
Bronze
Silver
Gold
Black
Unlocked
Free dessert tonight 🎉
NUA Wallet

Spend. Earn. Scan. Reorder.

Every purchase earns points automatically, stored in a wallet pass guests already carry: no app to download, no card to lose.

How points are earned
$19+19 pts
$42+42 pts
$100+100 pts
$1 spent = 1 point. Credited the instant the bill closes: no waiting, no app required.
Carry it in your pocket
Apple Wallet
0 pts
Sam B. · Black tier
Google Wallet
0 pts
Sam B. · Black tier
Added in one tap from any receipt or confirmation email: balance updates itself, everywhere.
Scan to reorder
Scan your wallet pass
At the counter, or on the online ordering page
Your usual order is recalled
NUA remembers what you ordered last time
Confirm & pay
One tap and it's on its way
Works the same in-venue at the POS and for online ordering, scan once, reorder instantly.
See it live
NUA Wallet
0
points · Black tier
2,160 pts to next reward tier
Live

NUA: Loyalty OS. $1 spent = 1 point, credited instantly.

Inventory & smart purchasing

Smart Pantry that
orders for you.

Recipe-level costing, supplier comparison, demand forecasting and waste tracking: NUA recommends the exact buy at the exact time.

−4.8%
Avg. food cost
32%
Waste reduction
184
Auto-reordered SKUs
Buy now

Heirloom tomatoes: 8kg

Demand forecast +24% next 7 days. Supplier A holding inventory; price stable.

Supplier A · $4.20/kg · ETA 6h
Wait 3 days

Yellowfin tuna: 3kg

Price drops 11% projected. Current stock covers Mon–Wed service. Hold for Thursday delivery.

Confidence 92% · auto-monitor
Price increasing

Olive oil: 20L

Bulk pricing rising 8% from supplier B next week. Lock 4-week stock today.

Supplier B · save $186 this month
Waste alert

Burrata: 2.1kg

Usage trending 31% under forecast. Suggest 86 from Friday menu or run staff special.

Expires in 2 days · cost $94
See it live
Buy now
Heirloom tomatoes: 8kg
Demand forecast +24% next 7 days. Supplier A holding price.

NUA: Inventory OS. Stockouts prevented before they happen.

Staff & operations

The roster
that runs itself.

AI rostering matches forecast demand to skills and certifications. Shift swaps, payroll, tip distribution and performance: all built in.

−12%
Labour cost
100%
Coverage
2.4%
Swap rate
Week 47 · roster
5 staff · 24 shifts · AI-optimised
3 AI suggestions
StaffMonTueWedThuFriSatSun
Maya
FOH Lead
•
•
•
•
Jules
Bartender
•
•
•
•
•
Tomás
Sous Chef
•
•
•
•
•
•
Riya
Server
•
•
•
•
Eli
Host
•
•
•
•
NUA suggests adding Jules for Friday dinner: forecast +18% covers, save $284 vs split shift.
See it live
Maya · FOH Lead
•
M
•
T
W
✦
T
•
F
•
S
S

NUA: Staff OS. Hours saved every week on rostering.

Multi-location control

From one venue to a global group.

Franchise dashboards, central pricing, menu syncing, benchmarking: your entire estate, one source of truth.

Global today
$0.00M
▲ 14.6% vs LW
0
Venues live
+22%
YoY growth
Sydney
$48.2k
Melbourne
$36.7k
Auckland
$24.1k
Singapore
$31.5k
Tokyo
$42.9k
Bangkok
$19.2k
Dubai
$28.4k
London
$62.1k
See it live
5 Venues · One LoginLive
Riverside
$0
Southbank
$0
Docklands
$0
Fitzroy
$0

NUA: Growth OS. Every venue's revenue, live, on one screen.

The rest of the platform

Everything else NUA replaces.

Checkout, kitchen routing, marketing, compliance, payments, delivery and forecasting: all built in, all live, all included.

Order #348 · Table 7Synced
Flat White
$4.80
Truffle Pasta
$24.00
Sea Bass
$28.00
Sparkling Water
$3.50
1× Truffle Pasta$24.00
2× Flat White$9.60
Subtotal$33.60
Tax$3.36
Total$36.96

Point of Sale

NUA: Checkout OS

Fast checkout that keeps working offline. Charges cards, splits bills, built to keep trading offline.

New
T40:42
2× Wagyu
1× Sea bass
Preparing
T76:18
1× Pasta
Ready
T911:32
2× Tiramisu

Kitchen Display

NUA: Kitchen OS

Tickets route to the right station instantly, aging tracked to the second.

Trigger
No visit in 21 days
Segment
412 lapsed VIPs
Campaign
15% winback offer

Marketing Automation

NUA: Marketing OS

Segments and win-back offers that trigger themselves: 24 hours a day.

Temperature Monitoring
Compliant
Walk-in Fridge
3.2°C
Live
Freezer
-18.4°C
Live
Auto-logged every 5 min · alerts sent instantly

Temperature Monitoring

NUA: Compliance OS

Fridges and freezers logged automatically: alerts sent the instant something drifts.

$42.50
Any method · one reconciliation

Payments & EFTPOS

NUA: Payments OS

Tap, insert or scan: every method on one terminal, reconciled against one set of numbers.

All Delivery Orders, One Queue
Live
Partner A2× Pad Thai
18 min
Partner B1× Butter Chicken
24 min

Delivery Hub

NUA: Delivery OS

Every delivery partner's orders land in one queue: no tablet farm at the pass.

7-Day Demand Forecast
Sea bass
today
+28% demand predicted Friday → order qty auto-adjusted

Demand Forecasting

NUA: Forecast OS

NUA predicts next week's rush and adjusts purchase orders before you even ask.

Analytics & intelligence

See the venue
like never before.

Live revenue streams, menu engineering, retention heatmaps, profit analysis and forecasting: built into one executive dashboard.

+18.4%
$0
Revenue today
+6.2%
0
Covers
+3.1%
$0.00
AOV
+1.2pp
0%
Margin
Revenue stream · last 24h
Live · updates every 60s
TodayLast week
Menu engineering
Puzzle
Star
Dog
Plowhorse
Popularity →Margin →
See it live
Insights
Sales, Loyalty & Inventory Overview
+12.7%
$0
Total Sales
+9.3%
0
Total Orders
+3.1%
$0.00
Avg. Order Value
+4.6%
0
Loyalty Members
Sales Trend · last 7 days
Sales by Venue
Riverside
Southbank
Docklands
Fitzroy
Geelong
Ask NUA
Why were sales down last week?
Most of the drop came from Riverside's lunch trade, orders fell 14% between 12–2pm after your top lunch item sold out.
What should I do first?
Prep more before lunch and add one extra team member from 12–2pm. That alone could recover about $2,100 a week.
Ask anything about your venues…

NUA: Insights OS. Ask a real question, get a real answer, in dollars.

Ecosystem

Plays nicely with everything.

18+ integrations and expanding

Stripe
Twilio
Square
PayPal
Uber Eats
DoorDash
Deliveroo
Xero
QuickBooks
Mailchimp
Klaviyo
Slack
Google
Apple Pay
Shopify
Notion
Zapier
HubSpot
Toast
Salesforce
Stripe
Twilio
Square
PayPal
Uber Eats
DoorDash
Deliveroo
Xero
QuickBooks
Mailchimp
Klaviyo
Slack
Google
Apple Pay
Shopify
Notion
Zapier
HubSpot
Toast
Salesforce
12+
Payments
6+
Delivery platforms
8+
Accounting & CRM
5+
Messaging & comms
Why NUA

NUA vs traditional POS.

Legacy systems were built to record. NUA is built to think, and act.

CapabilityNUATraditional POS*
AI automation
Demand forecasting
Voice control
Loyalty intelligence
limited
Inventory optimisation
limited
Staff automation
Unified data layer
Multi-location orchestration
limited
Setup time
24h
weeks–months

*"Traditional POS" refers to a generic legacy category, not any specific named vendor. Example comparison only, individual products vary.

Pricing

Pricing as transparent as your kitchen.

AI Agent, Voice POS and the Loyalty engine are included in every plan. All prices in AUD.

Starter

For single-venue operators ready to switch on intelligence.

AUD$79*+ GST · per venue / mo
  • Point of Sale (orders, payments, receipting)
  • Bookings & Reservations
  • Kitchen Display System
  • Loyalty Engine (tiers + wallet pass)
  • Voice POS
  • NUA Agent — Suggest mode
  • Core Analytics dashboard
  • Compliance checklists (manual logging)
  • Smart Bill Split (AI-assisted)
  • 1 location, up to 5 users
  • Email & chat support
Most popular

Growth

Multi-venue brands scaling with autonomous ops.

AUD$149*+ GST · per venue / mo
  • Everything in Starter
  • NUA Agent — full autonomous mode + guardrails
  • Inventory & Pantry (recipe-level stock, invoice import)
  • Staff & Rostering (AI-assisted, labour-cost forecasting)
  • Marketing Automation (loyalty-triggered campaigns)
  • Full Analytics & Reports (scheduled reports, alerts)
  • Compliance Automation (sensor logs, certification tracking)
  • Portfolio benchmarking across your own locations
  • Dynamic Pricing Intelligence (margin-drift alerts)
  • Live Upsell Nudges + Loss Prevention
  • Auto Specials (AI-drafted, social publishing)
  • Up to 10 locations, up to 40 users
  • Priority support + guided onboarding

Enterprise

Hospitality groups, franchises and chains.

AUD$199*+ GST · per venue / mo
  • Everything in Growth
  • Multi-location orchestration
  • Franchise dashboards & role-based access control
  • Network Benchmark Insights — anonymized peer comparison (opt-in)
  • Surplus Exchange Network (opt-in)
  • Franchise White-Label Mode
  • Custom integrations & API access
  • Unlimited locations & users
  • Dedicated CSM + priority support
  • Custom onboarding & migration assistance

All plans · 7-day free trial · no card required · cancel anytime

Founding members · limited

One payment. Infinite swipes.
You're welcome.

One-time payment, lifetime access. Lock in the full NUA platform (AI Agent, Voice POS, Loyalty, every future update) with no monthly fee, ever.

  • All Growth features, forever
  • Up to 10 locations
  • Lifetime free updates
  • Priority onboarding
  • Founding-member badge
  • Direct line to product team
Lifetime · one-time
AUD$3,499*
+ GST · paid once
Equivalent to ~23 months of Growth. Break-even in under 2 years: free forever after.

30-day money-back guarantee

*Pricing shown is indicative and may vary by region, add-ons or promotional offers. Confirm a formal quote for your venue before purchase.

The next chapter of hospitality

Stop running systems.
Start running intelligence.

NUA is the AI operating system for hospitality. One platform. One brain. One source of truth.

✓ 7-day free trial✓ No credit card required✓ Migration assistance included✓ Support from a real person